Terms of Service
Last updated: February 14, 2026
1. Acceptance of Terms
By accessing or using the Medacles platform at www.medacles.com ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Medacles provides a healthcare directory and practice management platform that connects patients with medical professionals. Our services include practitioner search, appointment booking, patient communication tools, and practice management features.
3. User Accounts
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorised access to your account
- You are responsible for all activities that occur under your account
4. Healthcare Disclaimer
Medacles is a technology platform and does not provide medical advice, diagnosis, or treatment. The information available through our Service is for informational purposes only. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition.
5. User Conduct
You agree not to:
- Use the Service for any unlawful purpose
- Impersonate any person or entity
- Upload or transmit viruses or malicious code
- Attempt to gain unauthorised access to our systems
- Interfere with or disrupt the Service
- Scrape, harvest, or collect data from the Service without consent
- Post false, misleading, or defamatory content
6. Practitioner Listings
Healthcare practitioners listed on Medacles are responsible for the accuracy of their profiles. Medacles does not guarantee the qualifications, credentials, or quality of care of any listed practitioner. Users should independently verify practitioner credentials.
7. Intellectual Property
All content, features, and functionality of the Service are owned by Medacles and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Payment Terms
Certain features of the Service may require payment. All fees are stated in the applicable currency and are non-refundable unless otherwise specified. We reserve the right to change our pricing with reasonable notice.
9. Third-Party Integrations
Our Service may integrate with third-party services (e.g., Google, WhatsApp, payment processors). Your use of these integrations is subject to the respective third party's terms and conditions. We are not responsible for the practices of third-party services.
10. Limitation of Liability
To the fullest extent permitted by law, Medacles shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
11. Indemnification
You agree to indemnify and hold harmless Medacles, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@medacles.com
Website: www.medacles.com